Please allow 2-3 weeks. Why? This is a 'joy of anticipation' (drop-shipping) store. We find cool items from all over the world and when you order, they are sent directly to you from the shipper - often from far away.
We ship our products with a unique tracking number, which will be emailed to you as soon as your order is shipped out. Your order will be fulfilled within 12 hours and will arrive within 14-20 business days depending on location.
WHERE WE SHIP
North America, UK, Europe, Australia.
if your country is not included here you won't see your country popup in customer shiping informatiion field. email us to see if we can do a workaround for you.
sample shipping rates:
OUR GUARANTEE TO YOU
Full satisfaction or money cheerfully and immediately refunded.
HOW TO GET REFUND?
Contact us for the immediate refund and then please mail item back to:
Magic-the-Dog, 3190 Harvester Road, Suite 202, Burlington, On, Canada L7R 3T1.
We will not be sending back to shipper, but will distribute it to a good home.
Please note all shipping costs are non-refundable and customers are responsible for return shipping.
PRETTY EASY (we tried very hard to have you direct items in your order to multiple addresses but couldn't.) so you simply need to do it in several orders which is especially quick if you have an account here on magic-the-dog. simple. gift cards - for now, you'll just need to send them an email note when you hear the tracking is getting the package close to your giftee.
CUSTOMS CHARGES (rare because stated value is kept low by our shippers but...)
Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. You are responsible for these charges. We will do our best to send it to you the cheapest, fastest and safest way we can.
Due to the small stated value amounts entered by our fulfillment center it is not often that our customers receive duty/extra charges upon import. With that said every country reserves the right to charge tax on any imports, which is entirely out of our control.
In the rare event a charge occurs, customers are 100% responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs are not part of the shipping charges. It is not charged by us nor your post office. It is charged by your countries customs department. For an exact costs of these fees you should see your local post office or customs office. We will not responsible for such expenses under any circumstances.